The Dictatorship
With Starbucks’ new bathroom policy, America has nowhere left to go
It just got harder to find a bathroom in the United States.
Earlier this week, Starbucks announced the company would limit the use of its premises to paying customers only, with the stated goal of improving their stores’ atmospheres. “By setting clear expectations for behavior and uses of our spaces, we can create a better environment for everyone,” a company spokesperson told USA Today.
But that better atmosphere for Starbucks customers will come with a downside for all of us. If you need to use a bathroom when out and about — and all of us do at some point — life just got harder. As a result of the United States’ paucity of public bathrooms, Starbucks facilities had become de facto facilities for all. The story of its bathrooms demonstrates how we fail to invest in our civic infrastructure and instead privatize what are greater social issues and dilemmas — all of us, after all, need to use the bathroom — and the limits of that policy.
According to a study released in 2021, the United States has eight public toilets per 100,000 people.
Starbucks began its open-door policy in 2018 after a Black man who was meeting a business associate for coffee at a Starbucks was denied use of the location’s restroom. An argument between the staff and the men broke out, police were calledand a national scandal ensued. In an effort to quell the furor, the company declared all were welcome.
According to a study released in 2021, the United States has eight public toilets per 100,000 people. To put that number in context, Iceland has 56 and Switzerland 46. But even that nationwide ratio would be welcomed in our nation’s most populous cities. New York City and Los Angeles have four and five public toilets per every 100,000 residents, respectively. (Philadelphia, where that 2018 incident occurred, also has 4.)
“We expect our taxes to pay for street signs and streetlights and benches,” says Lezlie Lowe, author of No Place to Go: How Public Toilets Fail Our Private Needs. “But we’ve become used to going into a coffee shop and buying a muffin we don’t want to buy in order to access the bathroom.”
Until the 1970s, pay toilets in both public and private settings in the United States was more common. It was understood that the nickel or dime fee would pay for keeping the facilities hygienic. But activists were aghast at the inequity. Women were more often charged for stall use, while men could frequently use urinals free of charge. It was also a burden on the poor. Eventually, California banned their use (the legislation signed by then-Gov. Ronald Reagan), and the pay toilet fell into disfavor.
It was assumed states and cities would step in and build public facilities. But that never happened, at least in most places. It’s not dissimilar to what happened around the same time when the state residential mental health hospitals were shut down and were supposed to be replaced by community facilities that were never funded in adequate numbers.
The people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers and those delivering food for apps.
Legislation is regularly introduced in the states and cities to address our public toilet needs, but it frequently languishes. True, there are popular TikToks and Reddit threads devoted to the topic, but who has time for that when in a hurry? Instead, people in need rush into businesses they believe might let them use their restrooms. These can be anything from restaurants to malls to grocery stores. The entire exercise is inherently humiliating. No one wants to beg a store clerk for permission to go to the bathroom, especially if they say no.
This puts a burden on embarrassed and in the extremes individuals, who are frequently left to guess whether the nearby fast-food joint will easily let them into their bathroom or insist they purchase a side of fries or a latte first. And the system is inherently inequitable. It is easier, to use a very personal example, for a middle-aged woman dressed in work clothes to gain access to a midtown Manhattan lobby hotel bathroom (and to possess the cultural knowledge to know it is there and open to the public) than it is for a homeless man, for whom it is all but impossible. And as that Philadelphia incident showed, race matters here, as well.
And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers and those delivering food for apps. They are left to resort to carrying “pee bottles” in their vehicles or begging their customers for a favor.
Toilet access is vital for a full public life. That’s why Starbucks’ open-door policy answered a pressing need. It was, as Laura Norén, co-editor of Toilet: Public Restrooms and the Politics of Sharingtold me, “the [highway] rest stop for urban warriors.” The company’s stores are widely viewed as a so-called “third space,” a place outside of home or work where people can gather and socialize. But Starbucks was always, in reality, a private business where access can be yanked at any time. And that’s exactly what happened.
The best outcome here would be if Starbucks’ decision led more cities and states to commit to building more public bathrooms. It can happen. Portland, Oregon — which manufactures and promotes the Portland Looa stand-alone, self-cleaning bathroom — has 17 public toilets per 100,000 residents. More cities and states should follow its lead. The worst outcome would be to flush this opportunity for change down the toilet.
Helaine Olen is a managing editor at the American Economic Liberties Project and a reporter in residence at the Omidyar Network. She is the author of “Pound Foolish: Exposing the Dark Side of the Personal Finance Industry” and a co-author of “The Index Card: Why Personal Finance Doesn’t Have to Be Complicated.” She has been a columnist for The Washington Post and Slate, and her work has also appeared in numerous other publications, including The New York Times and The Atlantic.
President Donald Trump celebrating his 80th birthday with UFC fights on the White House lawn was classless enough. Then Josh Hokit was given a microphone. After the UFC fighter won his cage match at Trump’s flamboyant celebration Sunday night, Hokit, who spoke mostly in disturbingly trite rhymes after his win, managed to further degrade the event. At the conclusion of his post-fight interview with announcer, podcaster and manosphere extraordinaire Joe Rogan, the athlete declared,“Michelle Obama is a man. Am I right, America?”
Many in the crowd of thousands of UFC fans ate it up, and expecting anything less would require an exceptional level of delusion. Misogynoir and transphobia have been lobbed against Obama at least since 2008, when America elected her husband, Barack Obama, president.
Misogynoir and transphobia have been lobbed against Obama at least since 2008, when America elected her husband, Barack Obama, president.
Misogynoir was coined by academic Moya Bailey in 2008 to describe the intertwining of racism and misogyny that targets Black women. As pervasive as it is, it took 15 yearsfor Merriam-Webster to add the word to its dictionary. Even in writing this piece, each time I’ve typed the term, spell-check suggests I have made a typo.
While it’s tempting to categorize Hokit’s remark as random, it was fully on brand for the athlete. ESPN reported, “In his post-fight interview at UFC 324 in January, Hokit called WNBA star Brittney Griner ‘a man.’”
He’s the poster child for misogynoir.
But his statement was also characteristic of the machismo that drove the event itself. Trump’s entire political persona is crafted in the mold of a strongmanan archetype that couldn’t exist without toxic masculinity. And when he was elected to the presidency a second time, Trump brought back to the forefront an erroneous vision of manhood. Hokit, and a lamentable number of other public figures, have since been empowered to espouse misogyny and preach the shallow gospel of toxic masculinity.
But showmanshiprepressed emotionality and a desperate adherence to benighted notions of manhood alone don’t suffice. Toxic masculinity also requires an allegiance to the desirability politics that are often informed by white supremacy. And Hokit gave it a shoutout Sunday night.
If toxic masculinity is a declaration of what we are expected to perceive as a quintessential depiction of manhood, then completing that picture requires a similar declaration about what we are expected to perceive as a quintessential depiction of womanhood. As has historically been the case, the beauty of Black women, as a whole, doesn’t align with mainstream ideals of attractiveness. So a Trump supporter’s recycling of a racist trope about the first Black first lady being a man was a natural offshoot of Sunday’s glorification of problematic masculinity.
Obama addressed misogynoir-laden and transphobic insults, among others, that she has faced over the years in her 2018 book “Becoming.” She writes, “I’ve smiled for photos with people who call my husband horrible names on national television, but still want a framed keepsake for their mantel. I’ve heard about the swampy parts of the internet that question everything about me, right down to whether I’m a woman or a man. A sitting U.S. congressman has made fun of my butt. I’ve been hurt. I’ve been furious. But mostly, I’ve tried to laugh this stuff off.”
I’ve been furious. But mostly, I’ve tried to laugh this stuff off.
michelle obama in her book “becoming”
Hokit thumping his chest after a violent brawl per the request of a strongman-in-chief, then deriding a high-profile Black female figure as masculine and thus, unappealing, was a true full-circle moment for the manosphere. Notice that Hokit didn’t do a full stop after he insulted Obama. He asked, “Am I right, America?”
At least that part made actual sense — Hokit’s instinct to seek validation is yet another manifestation of toxic masculinity. His question offered a boisterous representation of the need for male approval that exists in the manosphere and the willingness of problematic men to give one another an outsized influence on their behavior. It wasn’t enough for Hokit to disparage a prominent Black woman. He wanted someone to say, “Well done.”
As for his question, the answer is “no.” Hokit was the farthest from “right” as one gets. But the derision of Obama surely scored him brownie points in the manosphere. What better way to secure a nod of respect from the community than to denigrate, arguably, the most high-profile Black woman in the United States while at an event teeming with hypermasculinity?
But neither Obama nor any other woman, Black or otherwise, should have to bear the burden of men insulting them in a desperate quest to secure approbation from other men.
Hokit appears to be developing a habit of ascribing masculinity to Black women. He would be better served by questioning why his idea of manhood includes belittling women for applause.
Zahara Hill is a coordinating producer for MS NOW. She previously worked as a front page editor for HuffPost and the deputy editor for Blavity News.
President Donald Trump, with the support of Republicans in Congress, signed legislation last week funding federal immigration agencies through the end of his term. Americans should know how millions of their taxpayer dollars are being spent on the active destruction of their fellow human beings.
As part of my constitutional oversight responsibilities in Congress, I have visited Delaney Halla privately run detention facility in Newark, New Jersey, four times. From the first time I stepped into Delaney Hall, my worst fears were confirmed.
The smell of sewage permeated the building. The air felt stagnant, and I questioned whether there was adequate ventilation for detainees or staff.
What I witnessed with my own eyes was alarming enough. The smell of sewage permeated the building. The air felt stagnant, and I questioned whether there was adequate ventilation for detainees or staff. In the cafeteria, I saw a space that appeared far too small to accommodate the number of people being held. When I asked how hundreds of detainees were fed, I was told meals were served in waves beginning as early as 4 a.m.
Detainees described freezing temperatures, poor sanitation, spoiled food, isolation and being required to clean bathrooms and showers contaminated with urine and other biological waste without proper protective materials.
The most alarming thing I have witnessed, however, is the treatment — really, the lack of treatment — of people with serious and chronic medical conditions. I believe what I have witnessed at both Delaney Hall and the Elizabeth Detention Center amounts to nothing short of medical abuse.
While the Department of Homeland Security leadership may try to wave away accusations of inhumane treatment, they cannot wave away the effect of their medical negligence — nor should they be allowed to. Every time I have visited both the Delaney and Elizabeth detention centers, I encountered detainees whose health was deteriorating because of the actions overseen by DHS employees and contractors. Individuals with chronic health conditions were not monitored, critical medications are given sporadically or not at all and there is little to no continuity of care for the medically vulnerable.
Individuals with chronic health conditions were not monitored, critical medications are given sporadically or not at all, and there is little to no continuity of care for the medically vulnerable.
One woman detained with diabetes told me she was receiving only a fraction of the medication prescribed by her doctor. When I questioned medical staff, they confirmed her dosage had been reduced shortly after she entered detention without first contacting her pharmacy or physician. They also confirmed blood sugar readings consistent with poorly controlled diabetes.
I spoke with a man who suffered ongoing headaches and hearing loss after striking his head in a fall. He told me he feared seeking additional medical care because he had been warned he could be placed in isolation if sent to the hospital. When I raised the issue with facility leadership, they confirmed isolation was their policy.
Other detainees have described to me equally disturbing experiences, including a woman who said she suffered a miscarriage while in Immigration and Customs Enforcement custody after being denied proper medical care when symptoms first appeared. Another pregnant woman told me she feared for the health of her unborn child because she could not obtain the specialized care her condition requires.
These were not isolated complaints. And together, they paint a picture of a detention system failing to provide adequate medical care to the people in its custody.
The Department of Homeland Security insists healthcare is available inside Delaney Hall. What I witnessed firsthand tells a different story. Detainees may have access to care, but they are not receiving the care that their conditions, diagnoses, doctors or even our own good conscience would warrant.
When I questioned Homeland Security Secretary Markwayne Mullin about whether ICE tracks detainees with chronic illnesses such as diabetes, cancer and heart disease, whether those conditions are regularly monitored and whether independent health officials are allowed to inspect the facility, I did not receive answers. That lack of accountability should concern every American.
The consequences of these failures could be deadly. Severe hypoglycemia can become life-threatening within hours. Heart conditions can rapidly worsen without medication. Untreated infections can become medical emergencies, and the disruption of medication can have life-threatening consequences in the short and long run.
What makes this even more troubling is who is being detained.
Despite the administration’s rhetoric about targeting dangerous criminals, the people I met at Delaney Hall were overwhelmingly low-risk individuals being held for civil immigration violations, not criminal offenses. Some said they had legal status until this administration stripped it away. Others described being picked up off the street, or where they work, or at laundromats, schools and even outside courthouses or routine immigration appointments.
We cannot turn a blind eye to the conditions inside these facilities. Nor can we ignore the role of corporations such as the GEO Group, the company with an estimated $1 billion contract to operate Delaney Hall. Taxpayer dollars are being used to inflict profound human suffering, all too often condoned because those detained are viewed as “other.” To make matters worse, the $70 billion that Congress recently approved for ICE and Customs and Border Protection is in addition to $191 billion previously allocated to DHS with a party-line vote.
The least my Republican colleagues can do now is demand answers about what is happening inside facilities like Delaney Hall and hear firsthand from detainees about what they are experiencing. If they truly listen, they will be moved to action. I know I was.
Because the people I met at Delaney Hall are mothers, fathers, workers and neighbors. They are human beings. They deserve dignity, medical care and due process.
No matter where someone was born or what their immigration status may be, their humanity does not disappear when they enter a detention facility.
The measure of any nation is how it treats the people in its custody. By that standard, what is happening at Delaney Hall is a moral failure that extends far beyond its walls.
And when we allow due process, equal protection under the law and basic human rights to be denied to some, we weaken those protections for everyone. The Constitution is only as strong as our willingness to defend it. We must seek to protect it, starting by closing Delaney Hall.
Analilia Mejia, a Democrat, represents New Jersey’s 11th Congressional District in the U.S. House.
Today’s edition of quick hits.
* Russia’s latest deadly attack in Ukraine: “A large-scale Russian attack on Ukraine killed five rescuers in Kharkiv and wounded at least 20 people in the capital Kyiv on Monday as strikes set apartment buildings ablaze and sparked a fire at one of the country’s most significant religious landmarks. The rescuers were killed in Kharkiv by a second Russian strike as they fought a blaze caused by an earlier attack, Interior Minister Ihor Klymenko said. At least five other emergency workers were wounded.”
* From late last week: “A joint strike by the United States and Venezuela killed a leader of the Tren de Aragua transnational gang, President Trump and officials in both countries said on Friday, dealing a blow to a syndicate the Trump administration has blamed for an influx of violent crime and illicit drugs.”
* The right way to do it: “Hungarian lawmakers on Monday passed a constitutional amendment that would ban Viktor Orbán from returning to power. The amendment, approved by 135 votes in favor and 50 against, would limit prime ministers to just eight years in office if it becomes law. The amendment is written to apply retroactively, meaning that Viktor Orbán could not return as Hungary’s prime minister. Orbán served as prime minister for a total of 20 years.”
* A case we have been keeping an eye on: “A federal judge ordered the Trump administration on Friday to reinstall exhibits and signs on topics like slavery and climate change that it had removed from parks and monuments nationwide because they ‘do not align with its preferred narrative.’”
* Trump’s Department of Justice does what Trump wants: “The Justice Department’s Antitrust Division has signed off on Paramount Skydance’s $111 billion bid for Warner Bros. Discovery. The approval, first reported by Blue Light News, clears a major regulatory hurdle for a deal that has become one of the most closely watched media merger reviews of the Trump era.”
* Failing to make America healthy again: “A relentless measles outbreak in Utah has been spreading for nearly a year, putting the U.S. on a path to losing the measles-elimination status it earned more than two decades ago. Fueling the nearly 12-month outbreak: more parents opting not to vaccinate their children for school; infections hitting communities statewide; and lenient public-health policies on quarantining exposed students.”
* McConnell’s health issues persist: “Sen. Mitch McConnell, R-Ky, was hospitalized on Sunday, according to his spokesperson, who provided no details on the former Senate majority leader’s condition.”
See you tomorrow.
Steve Benen is a producer for “The Rachel Maddow Show,” the editor of MaddowBlog and an MS NOW political contributor. He’s also the bestselling author of “Ministry of Truth: Democracy, Reality, and the Republicans’ War on the Recent Past.”
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