The Dictatorship
One of Amazon’s biggest sale days comes comes at a high cost for its delivery drivers
It’s Amazon’s fall “Prime Big Deal Days,” promising deals on everything from robot vacuums to children’s coats to stocking stuffers. But these deals come at a high price.
Amazon is a behemoth, delivering over 1.6 million packages a day to homes across the United States. To get those packages the “last mile” to their destinations, Amazon enlists an army of hundreds of thousands of people: handlers who sort and dispatch the packages at fulfillment centers and drivers who deliver to doorsteps around the country. But though these workers are absolutely essential to this $2 trillion company, they struggle to make ends meet.
Drivers commonly report low wages, unpredictable schedules and lack of benefits such as paid sick leave.
Despite the company’s dependence on delivery drivers, Amazon doesn’t put these workers on their payroll, at least not directly. Instead, Amazon hires delivery drivers through one of two methods. One is through third-party “direct service partners.” These DSPs are technically independent of Amazon but largely or entirely dependent on the company to stay in business. The other is Amazon Flex, an online platform where drivers essentially sign up for “gigs” as delivery drivers. Even as the company sets strict requirements for delivery to meet its promise of Same Day and Next Day Delivery, it skirts responsibility for its drivers who actually solve the company’s “last mile” problem.
While this model has fueled Amazon’s rise to be the largest delivery company in the countryit has left delivery drivers in the dust.
I’ve”https://shift.hks.harvard.edu/wp-content/uploads/2025/10/Shift_brief_Oct25.pdf”>co-authored a new report on the impact of this phenomenon, based on survey responses from drivers collected by the Shift Project at Harvard University’s Kennedy School. In these surveys, drivers commonly report low wages, unpredictable schedules and lack of benefits such as paid sick leave. At the same time, drivers report a high degree of control and surveillance over their movements. No wonder, then, that they are also likelier to quit.

The most common justification that Amazon offers for the gig workers model is that what workers give up in formal protections they gain in control over their own schedules. But that’s often not borne out in the experience of drivers. The Amazon Flex app often locks out drivers who are looking to change shifts or book extra shifts, and most of the highest-paying shifts are offered only a few days in advance. Once you do get a shift on the Flex app, you are tracked with eerie precision. Drivers receive a “standing” grade based on on-time deliveries and accuracy, but those grades don’t take into account long lines at pickup locations, parking challenges, locked buildings or GPS delays on the drivers’ phones — much less drivers’ getting to spend their time taking care of their own lives.
On a human level, too, the sales pitch behind “flexible” gig work is really that it should give people more time for the things they really want to do in life. But the Shift Project found that Amazon drivers can’t afford enough to eat or pay their utility bills. What good is flexibility if workers just have to use that extra time to get other jobs? This is further exacerbated by the risks workers absorb that would be Amazon’s responsibility if they were employees. In 2021, a study found that nearly 1 in 5 Amazon drivers suffered injuries on the job. But because of Amazon’s business model, it isn’t required to provide worker’s compensation for the drivers.
Amazon’s size and unchallenged market power give it near-total control over pricing and wage-setting.
To make matters worse, Amazon’s sheer size and market share as the largest home delivery retailer means how it treats its drivers affects standards across the industry. The Shift Project’s survey results show that Amazon’s drivers are paid about half as much as their UPS counterparts. And as our report lays out, UPS has seen a dramatic loss in market share, from 35% of delivery in 2015 to just over 20% in 2024.
Part of the reason Amazon treats its drivers this way is it thinks it can get away with it. Unfortunately, under our current regulatory system, to a certain extent it’s right. Amazon’s size and unchallenged market power give it near-total control over pricing and wage-setting. The Trump administration has systematically dismantled the agencies that should protect consumers and workers.
The Labor Department, which enforces wage, health and safety laws, and which opened investigations of Amazon during the Biden administration, has been slashed by 20%. The Consumer Financial Protection Bureauwhich took action to regulate digital payments and worker surveillance through consumer reports that covered Amazon, has been gutted. Both agencies’ rules holding corporations accountable have been reversed, and lawsuits have been dropped or settled for slaps on the wrist. Just last month, the Federal Trade Commission settled a case brought against Amazon for making it too hard for people to cancel their Prime subscriptions. The $2.5 billion settlement is a drop in the bucket for Amazon. One of the advantages of size is being able to absorb penalties for bad behavior as a cost of doing business.

It doesn’t have to be this way. In contrast to Amazon, UPS has, for over a century, hired its drivers as employees and had a unionized workforce. In fact, UPS is the world’s largest employer of Teamsters, demonstrating that delivery driving can be a good union job with wages that rise with seniority, job security, health insurance, paid time off and retirement benefits. In contrast, Amazon has cut ties with DSPs when their drivers choose to unionize (for purely nonunion-related reasons, the company insists).
But under the Trump administration, big businesses that kiss the ring are rewarded. This means Amazon’s expansion will only continue and its power to dictate terms that ultimately hurt consumers and workers will grow. Doesn’t sound like such a great “deal” after all.
Julie Su
Julie Su is a senior fellow at The Century Foundation and previously served as acting secretary of labor in the Biden administration.
The Dictatorship
Labor Secretary Lori Chavez-DeRemer is leaving Trump’s Cabinet
WASHINGTON (AP) — Labor Secretary Lori Chavez-DeRemer is out of President Donald Trump’s Cabinet, the White House said Monday, after multiple allegations of abusing her position’s power, including having an affair with a subordinate and drinking alcohol on the job.
Chavez-DeRemer is the third Trump Cabinet member to leave her post after Trump fired his embattled Homeland Security Secretary Kristi Noem in March and ousted Attorney General Pam Bondi earlier this month.
In a statement posted on social media, Chavez-DeRemer praised Trump and wrote, “I am proud that we made significant progress in advancing President Trump’s mission to bridge the gap between business and labor and always put the American worker first.”
Unlike other recent Cabinet departures, Chavez-DeRemer’s exit was announced by a White House aide, not by the president on his social media account.
“Labor Secretary Lori Chavez-DeRemer will be leaving the Administration to take a position in the private sector,” White House communications director Steven Cheung said on the social media site X. “She has done a phenomenal job in her role by protecting American workers, enacting fair labor practices, and helping Americans gain additional skills to improve their lives.”
He said Keith Sonderling, the current deputy labor secretary, would become acting labor secretary in her place. The news outlet NOTUS was the first to report Chavez-DeRemer’s resignation.
Labor chief, family members faced multiple allegations
Chavez-DeRemer’s departure follows reports that began surfacing in January that she was under a series of investigations.
A New York Times report last Wednesday revealed that the Labor Department’s inspector general was reviewing material showing Chavez-DeRemer and her top aides and family members routinely sent personal messages and requests to young staff members.
Chavez-DeRemer’s husband and father exchanged text messages with young female staff members, according to the newspaper. Some of the staffers were instructed by the secretary and her former deputy chief of staff to “pay attention” to her family, people familiar with the investigation told the Times.
Those messages were uncovered as part of a broader investigation of Chavez-DeRemer’s leadership that began after the New York Post reported in January that a complaint filed with the Labor Department’s inspector general accused Chavez-DeRemer of a relationship with the subordinate.
She also faced allegations that she drank alcohol on the job and that she tasked aides to plan official trips for primarily personal reasons.
Late Monday, on her personal X account, Chavez-DeRemer posted, “The allegations against me, my family, and my team have been peddled by high-ranked deep state actors who have been coordinating with the one-sided news media and continue to undermine President Trump’s mission.”
Both the White House and the Labor Department initially said the reports of wrongdoing were baseless. But the official denials got less full-throated as more allegations emerged — and when Chavez-DeRemer might be out of a job became something of an open question in Washington.
At least four Labor Department officials have already been forced from their jobs as the investigation progressed, including Chavez-DeRemer’s former chief of staff and deputy chief of staff, as well as a member of her security detail, with whom she was accused of having the affair, The New York Times reported.
“I think the secretary demonstrated a lot of wisdom in resigning,” Sen. John Kennedy, R-La., said Monday after her departure was made public.
She enjoyed union support — rare for a Republican
Confirmed to Trump’s Cabinet on a 67-32 vote in March 2025, Chavez-DeRemer is a former House GOP lawmaker who had represented a swing district in Oregon. She enjoyed unusual support from unions as a Republican but lost reelection in November 2024.
In her single term in Congress, Chavez-DeRemer backed legislation that would make it easier to unionize on a federal level, as well as a separate bill aimed at protecting Social Security benefits for public-sector employees.
Some prominent labor unions, including the International Brotherhood of Teamsters, backed Chavez-DeRemer, who is a daughter of a Teamster, for Labor Secretary. Trump’s decision to pick her was viewed by some political observers as a way to appeal to voters who are members of or affiliated with labor organizations.
But other powerful labor leaders were skeptical when she was tapped for the job, unconvinced that Chavez-DeRemer would pursue a union-friendly agenda as a part of the incoming GOP administration. In her Senate confirmation hearing, some senators questioned whether she would be able to uphold that reputation in an administration that fired thousands of federal employees.
She was a key figure in Trump’s deregulatory push
Aside from reports of wrongdoing in recent months, Chavez-DeRemer had been one of Trump’s more lower-profile Cabinet picks, but took key steps to advance the administration’s deregulatory agenda during her tenure.
For instance, the Labor Department last year moved to rewrite or repeal more than 60 workplace regulations it saw as obsolete. The rollbacks included minimum wage requirements for home health care workers and people with disabilities, and rules governing exposure to harmful substances and safety procedures at mines. The effort drew condemnation from union leaders and workplace safety experts.
The proposed changes also included eliminating a requirement that employers provide adequate lighting for construction sites and seat belts for agriculture workers in most employer-provided transportation.
During Chavez-DeRemer’s tenure, the Trump administration canceled millions of dollars in international grants that a Labor Department division administered to combat child labor and slave labor around the worldending their work that had helped reduce the number of child laborers worldwide by 78 million over the last two decades.
In her statement Monday, Chavez-DeRemer said, “While my time serving in the Administration comes to a conclusion, it doesn’t mean I will stop fighting for American workers.”
The Labor Department has a broad mandate as it relates to the U.S. workforce, including reporting the U.S. unemployment rate, regulating workplace health and safety standards, investigating minimum wage, child labor and overtime pay disputes, and applying laws on union organizing and unlawful terminations.
___
Associated Press writers Steven Sloan and Will Weissert in Washington and Cathy Bussewitz in New York contributed to this report.
The Dictatorship
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The Dictatorship
GOP’s Mills faces expulsion effort launched by one of his Republican colleagues
Republican Rep. Cory Mills of Florida was already dealing with multiple, overlapping scandals when a judge issued a restraining order against the congressman last fall after one of his ex-girlfriends accused him of threatening and harassing her. Soon after, Mills found that even some of his allies were keeping him at arm’s length.
In December, Rep. Byron Donalds, a fellow Florida Republican, conceded“The allegations against Cory, to me, are very troubling. I’m concerned about him. I hope he gets his stuff worked out and cleaned up, but it has to go through ethics [the Ethics Committee]. And he has to, you know, basically do that hard work to clear his name, if it can be cleared.”
Donalds, a leading gubernatorial candidate in Florida, had previously suggested he saw Mills as a possible running mate, making the comments that much more potent.
It didn’t do Mills any favors when The Washington Post published a new report a few days ago highlighting body camera footage that showed police officers in Washington, D.C., who were prepared to arrest the GOP congressman after a woman accused him of assault last year, before a lieutenant ultimately ordered them not to when she changed her account. (Mills refused to comment, except to say that the woman’s initial claim was “patently false.”)
Two days after the Post’s report reached the public, one of Mills’ Republican colleagues announced an effort to kick the congressman out of office. NBC News reported:
Rep. Nancy Mace, R-S.C., introduced a resolution Monday to expel Rep. Cory Mills, R-Fla., from Congress over accusations that include sexual misconduct.
Mills is being investigated by the House Ethics Committee in connection with allegations of ‘sexual misconduct and/or dating violence’ and campaign finance violations. He has denied any wrongdoing.
“The swamp has protected Cory Mills for far too long and we are done letting it slide,” Mace said in a statement. “We tried to censure him and strip him from his committee assignments. Both parties blocked it, but we are not backing down.”
By way of social media, the Floridian expressed confidence that he’d prevail if Mace’s resolution reached the floor, encouraging the South Carolinian to “call the vote forward.”
Time will tell whether the expulsion vote actually happens, but in the meantime, after NOTUS reported that Mills intends to respond with an expulsion resolution of his own targeting Mace, the congresswoman wrote online“Cory Mills lied about his military service, has been accused of beating women, has a restraining order against him, and has allegedly been stuffing his own pockets with federal contracts while sitting in Congress. As a survivor, I will always stand up and right the wrongs of others. He is only coming after me because he knows he’s next.”
It’s not often that Americans see members of Congress launch dueling efforts to kick each other out of office, but this is proving to be an unusually awful term.
Indeed, amid growing GOP anxieties about the upcoming midterm elections, there’s fresh evidence that the House Republican conference is both divided and unraveling.
Steve Benen is a producer for “The Rachel Maddow Show,” the editor of MaddowBlog and an MS NOW political contributor. He’s also the bestselling author of “Ministry of Truth: Democracy, Reality, and the Republicans’ War on the Recent Past.”
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